CUSTOMER SUPPORT DOCUMENTATION
Did you know 80% of all customer support enquiries are the same enquiries. You can prevent this by generating customer support documentation after the first time they ask then customers never need to enquire again.
Support documentation should not be a static document, but an ongoing point of reference for your customers to get the help they need. This is important for your sales, as customers are far more likely to buy from your brand again because they love the support they get with your products.
Integration with a customer support ticketing system provides transparent communication with your customer making sure they receive the support they need as quickly as possible. This history of communication allows you to better serve them next they need help.
PERFECT FOR SUPPORT
Our customer support system saves you time and also your customers, why not give them a better customer experience with Checkpoint
Checkpoint allows your customers to gain access to help. Ultimately, saving time for your support team.